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ashley chiasson, m. ed

Ashley Chiasson, M.Ed

Instructional Designer & Consultant

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ATD ICE 2019: Keynote Recap: Oprah Winfrey

May 20, 2019

THAT is how excited I am for today’s keynote! Oprah is an institution. As a child of the 80s, her 4pm show was a mainstay in nearly every household I spent time in. Growing up, I spent a lot of time being babysat by my two homemaker aunts and my grandmother. As with their beloved soap operas, The Oprah Winfrey Show was something they did. not. miss. And I know this experience was shared with millions of others worldwide.

Oprah’s annual gift guide was something I looked forward to every year, and I’ll admit I was a little sad to look under my seat today and realize that I was not leaving DC with a new car…shucks! As an adult, one of my favourite podcasts was Totally Laime, hosted by a husband and wife team, and usually interviewing a comedian or actor…Elizabeth and Andy had me hooked on “The Oprah Game” in the early episodes of their show….RUN ONNNNN!

Being able to see her keynote one of my favourite Learning and Development conferences is a true honour, and I am grateful to ATD for allowing us this opportunity…thank you, ATD!

Oprah comes on stage and immediately begins discussing Aha Moments. She discusses her ritual of pulling up the automatic blinds….she compares this ritual to resetting your life each day. A new day is dawning. Everyday is an Aha Moment. She discusses how great it is to be able to wake up as a human, in her right mind, and say ‘thank you’.

She discusses why the Oprah Winfrey Show was such as resonating success: Because every human being on the planet Earth is looking for the same thing…”to live out the truest expression of yourself as a human being” (Oprah, 2019). People saw some representation of Oprah, watching her show, that was a representation of what they wanted in themselves. The Oprah Winfrey Show became a platform for her to allow other individuals to tell their stories and be validated by them.

She explains that there is no immediate gratification, like many millennials want to feel, you need to work hard so that you have the ability to find your purpose.

“Your purpose is to do what you have to do until you can do what you want to do.” – Oprah, 2019

Oprah ended up in Chicago because of her gut, a natural instinct that she uses to its fullest capacity. This gut instinct will tell you this way or that way. If you’re in a position where you have to say “what do you think?”, it means that you aren’t clear on the answer yourself.

“If you don’t know what to do, do nothing.” – Oprah, 2019

She discusses the ‘browse phase’, in the context of shopping. Go home until you get clear. In the early days of The Oprah Winfrey Show, during interviews, she would sit in on interviews to get a ‘gut check’. When she didn’t listen to her gut, it was bad news. She explained to Nelson Mandela that she wanted to build a school, and he immediately called the minister of education…and she was like “buuuuut, not today!”. She asked herself ‘how to I use what I have in service to other people?’ What she realized during this process was that giving people money, does not change things. You must change the way a person thinks, the way they see themselves and the way they are willing to move themselves forward in life. Otherwise, they’re just receiving a cheque.

The mistake she made in building the school, was focusing on the girls who would benefit the most, but not on the leadership. She thought ‘we’ll just find the teachers, put together the administration…we’ll figure that out.’, and not long after the school was established, she was informed that some of the girls were reporting they had been sexually assaulted. She thought she had done everything she could to protect the girls from men, but the individual who had been accused, was a female dorm mother. Getting people to understand, in South Africa, how this was possible (a female assaulting other females), was a process in and of itself. She got through the crisis by remaining fully present in the moment.

“What is the next right decision?” – Oprah, 2019

The reason why this mistake happened was that she didn’t trust her gut and ended up with an enormous problem. She felt the same way when she was presented with the concept of creating a network. Both situations were similar because leadership is everything, she didn’t have a good gut instinct, and she let her ego get in the way. In 1989 she was doing a bunch of shows that didn’t align with her beliefs. The intention you have is going to determine the outcome. She asked herself ‘would I do this if my name were not on it?’ When she recognized that the network decision was made because of ego, every problem that followed was because she didn’t trust her gut.

Oprah began to use principled intention on The Oprah Winfrey Show, but having the team identify the intention behind their idea, and she would see if she could find her truth in that. They went from a show that was just a show to one that was a force for good in the world, and the changing factor was principled intention. Using the power of intention changed the way she does everything, by allowing her to consider how she can take her ego out of it?

The other thing she learned that was life changing, she began seeing a thread that connected each interviewee. People who are seeking validation. “Did I matter? Did you hear me? Did what I say mean anything to yourself? This is what we do as Learning and Development folk! We want to make sure our audiences are seeing us and hearing us. Giving your full presence, is the greatest gift you can give someone.

Oprah goes overtime; the teleprompter beeps at her, so she finishes her keynote sitting in Tony’s seat and calling him out to join her – in. her. element! Queeeeen! She talks about the time she cooked a goose for Stedman. He was so late coming home. After 40 minutes she stopped caring about the damn goose. He gets home, knows he’s wrong…he came home with a bag of tomatoes, and she said to him “this is why I’m really upset. I’m upset because I did this and it was active love for me to do it.” (Oprah, 2019). When she was done explaining herself, Stedman said “I hear you, and it will never happen again”, and it hasn’t.

Now it’s Tony’s turn. He discusses how Oprah went to Baltimore to be an anchor, but it was perhaps considered a setback. At different stages of your life, you’re presented with opportunities, and in these opportunities you can look to find the truest version of yourself. Anchoring was too emotional for her; she was told she would not longer be doing the evening news, and they demoted her to doing a talk show. That demotion lead to her finding her purpose. Her first day on the talkshow is when she realized what she was supposed to be doing.

This feeling happened to Oprah again recently, when she joined the team at 60 Minutes. She asked herself why she was doing this. She thought it would be an opportunity to have conversations and bring the community together. Each time she would do the voice overs for the stories, she was told she was too emotional, and she thought ‘hadn’t heard that in awhile…’

As talent developers, anytime we are trying to put someone into a position that doesn’t work, we need to change it. It’s not going to work out otherwise. It’s our job to help them see. What does Oprah look for when she’s looking for a good leader? Someone who gets your vision and knows how to execute the vision. You have demonstrated yourself.

YOU HEAR THAT FOLKS?! BUILD. YOUR. PORTFOLIO! OPRAH (BASICALLY) SAID SO!

She also explains that she’s looking for people who can take care of themselves. If they’re not doing something to take care of themselves, they will be better leaders. In your own life, what makes you the best at your job is when you’re the most whole…when you are balanced. When you’re able to execute the best, it’s when you can bring yourself as a whole and not as a fragmented self.

Oprah is optimistic about human potential..”that human beings have a desire for what is good, what is whole, what transcends darkness. Human beings have a yearning to reach for the light, so she is optimistic that human beings can be shown the light.” She sees today as a critical moment where things could go either way if we don’t awaken ourselves to this moment and speak up to what we see and know is wrong. It’s the apathy that allows less-optimistic things to happen.

“Every moment where you see injustice, you need to speak up.” – Oprah, 2019

Oprah recommends that we start where we are. How can you be of service? How can we change the paradigm of our lives to ensure we’re being of service to our audience? How can you use your offering in service to others? In work, in relationships, everywhere.

Leave a Comment Filed Under: Instructional Design Tagged: Conferences

Looking to Build Your Portfolio? I’ve Got You!

May 19, 2019

This week I’m at ATD’s International Conference 2019. If you see me, please stop me and say hello, I love meeting new people in the industry! I’ll be posting some recaps throughout the week, but in the interim, I wanted to do a recap from last week.

Building your portfolio is so important! Even if you don’t work in a visual industry. Last week I spent a lot of time talking to different people about the value of a portfolio, whether you’re an e-learning developer, Instructional Designer, graphic designer, or are anywhere in between. A portfolio is a tool that you can make work for you, and you shouldn’t sleep on building one!

Over at Sprout E-Learning, there’s a free mini-course on Building Your Portfolio, and I encourage you to check it out!

Last week I spoke with ATDCFL about building your portfolio, did an Off-the-Cuff interview with Alexander Salas, and spoke with the folks at dominKnow for Instructional Designers in Offices Drinking Coffee (IDIODC). If you missed any of those sessions, here are videos of the latter two:

Off-the-Cuff for #ATDCFL

IDIOC

Leave a Comment Filed Under: Build Your Portfolio Tagged: Portfolio

Screencast: Print Function in Articulate Storyline 360

May 8, 2019

I am SHOCKED that I have not created a screencast showing you how to very easily create a Print function in Articulate Storyline 360. Holy crap. This is one of the most requested functions, and you can do it very easily with an itty bitty amount of JavaScript.

Check out the screencast, below!

Leave a Comment Filed Under: Screencast Tagged: Screencast

Where to Find Me – Spring 2019

April 15, 2019

Wowee! It has been a chaotic week and a bit since Learning Solutions 2019. I had so much fun at the conference, met so many folks I finally wanted to meet in person, and ate a bunch of great food! But now we’re back to our regularly scheduled programming. Before I get back to screencasts, I thought it might be helpful to tell you where you can find me this spring.

Best of DemoFest – April 17th, 2019

At Learning Solutions, I presented one of the projects we’ve worked on at Traliant, Preventing Discrimination and Harassment for Employees. And guess what!…IT WON! We won Best Video Solution, and I was so pumped about it because I truly believe that our courses are engaging and are binge-worthy video-based compliance training.

In any event, I will be presenting an 8-9 minute overview of our project at Webinar: Best of DemoFest 2019: Award-winning eLearning in Action. The webinar is this Wednesday, April 17th from 10am to 11:30am PST. If you’re interested, definitely sign up and check out our project as well as a handful of other winning projects!

ATD Central Florida – Off-the-Cuff with Alexander Salas – April 22nd (somewhere around there), 2019

My pal Alex asked if I would be interested in participating in Off-the-Cuff, a video-based interview series hosted by ATD Central Florida, and oh boy, I was game! It’s an unscripted interview, and I think I’ll be chatting about e-learning portfolios, but I’m sure Alex will throw in some wildcard questions to keep me on my toes.

ATD Central Florida – Digital Encounter – May 13, 2019

Prior to to the Off-the-Cuff commitment, Alex had asked if I’d be interested in presenting at an ATD Central Florida Digital Encounter, and again, I was game. This session will be hosted on May 13th from 7-8pm EST, and is on a topic near and dear to my heart: Building eLearning Portfolios. This session if free for ATDCFL members, and is $10 for guests.

Anyone who isn’t new to my site knows my vehement appreciation and preaching of getting your e-learning portfolios in order, so I’m happy to be there to provide information and answer any and all questions.

ATD ICE 2019 – May 18-22nd, 2019

ATD ICE is the one event each year that I try not to present at because it’s one of the largest events that I go to each year, and I enjoy engaging as a participant. I’m sure I’ll present there sometime in the future, but not this year! I’ve got a pretty busted up knee, and the venues for ATD ICE always have a lot of ground to cover, and I’m really slow right now.

That being said, I will physically be there, I’m super pumped to sit in on Seth Godin’s keynote…oh, and Oprah’s too. I’m also very excited to hang out with old friends and meet up with new ones. If you see me hobbling around and want to say Hi, make sure you stop me in my tracks and introduce yourself!

Outside of the event, I’m also pretty excited to catch a Nationals vs. Cubs game, check out the International Spy Museum, and stop by some landmarks.

Articulate Roadshow: Halifax – June 6, 2019

It has only been YEARS that I have been nagging Tom Kuhlmann and David Anderson to come to the east coast of Canada to do a roadshow…and they have finally relented! The folks at Articulate will be swinging by on June 6th to do a day-long workshop in Halifax, so if you know of any east coast Canadians who are using Articulate software, make sure that you pass this link along to them!

You can register for the Articulate Roadshow: Halifax here, and until the end of April, you get early-bird pricing. For the amount of ground they’re going to cover, this workshop is very well-priced. And, having attended and presented at many of these roadshows, I can tell you 100% that the value is there.

I will be there to help coordinate and/or answer any of your pressing Storyline questions. If you attend the event, make sure you come say Hi!

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Learning Solutions 2019 Recap Keynote 2

March 27, 2019

Keynote: Sarah Lewis

Sarah Lewis is an Assistant Professor at Harvard and is speaking to us this morning about the gift of failure and innovation. She begins her session by describing an image of a sun in a warehouse. She considered how we create our lives. How do innovators, artists, entrepreneurs achieve their path-breaking creative results.

Creativity is something we all want, and ideas that certain hemispheres of the brains are responsible for creativity have been proven wrong. She talks about Martin Luther King Jr., and finding a transcript of his from seminary. She points out two Cs on his transcript…in public speaking. How did that teacher feel when King went on to be a masterful public speaker? How did King’s experience in seminary contribute to his success?

What do these stories mean for our lives? Lewis explains how she became inspired by a friend who provided more energy, and allowed Lewis to feel more alive. She tells a story about a friend who couldn’t swim, but was watching a child who began drowning. The friend saved the child, but passed away. She explained how this death of her friend inspired her to pursue the things she didn’t feel she was capable of doing.

Lewis has written “The Rise: Creativity, the gift of failure, and the search of mastery.” She discusses group think and how that has allowed us to innovate. Previous spaces that were private are brought to the public, and she explains how this helps the broader community. She explains how all of the individuals discussed in her research were gritty, but they also knew when to quit.

In considering the topic of mastery, she shares some images of medalist; with bronze and silver medalists looking disappointed. Why is this? They’ve achieved so much, but it’s because of counterfactual thinking…thinking about what might have been. Success is achieving once, while mastery is being able to achieve again, and again, and again. Mastery is a constant, curve-line pursuit that requires failure.

She discusses dysfunctional persistence, the concept of being unable to see things anew because you have done things so frequently. For example, in testing the same course over and over again. It was found that those who were furthest away from the domain of knowledge (deliberate amateur), were often the individuals who held the solutions.

Lewis discusses the film industry and the blacklist, a list identifying productions that weren’t being picked up…films such as Juno, The King’s Speech, and Lars and the Real Girl. The blacklist was able to undo previously held beliefs by decision-makers in the industry by creating public domains for risk taking, a feat that was yielded (in the film industry) production of incredibly successful masterpieces.

Referencing Angela Duckworth, the author of Grit: The Power of Passion and Perseverance. If you haven’t read that book, you NEED to check it out. It explains so much and was truly inspirational. Some of the examples made my ‘problems’ seem like small potatoes, but it inspired me to become a grittier person within my profession.

Grit makes me think of Brene Brown and how she studied the concept of Shame for YEARS, and when she realized shame was really Vulnerability, she went off on a new research endeavour, not really leaving behind her previous research to begin her new research…after decades! While she was able to use much of her Shame research, it would have also felt devastating to drop that much research and start over…but she did it! And her research is helping thousands of individuals.

Sarah closes out her session by explaining that all of the individuals she has discussed today are gritty, but they all knew how and when to quit. She discusses how we should take failure and use it as a learning experience within our own creativity and learning endeavours.

Leave a Comment Filed Under: Instructional Design Tagged: Conferences

Learning Solutions 2019 Recap Keynote 1

March 26, 2019

Keynote: Baratunde Thurston 

This morning, while I kept myself busy working from the only functioning wifi I could find, Baratunde Thurston walked by. He looks super down to earth and I’m excited to catch his session this morning! Thurston is a futurist comedian, writer, and activist, and today he’s talking about how digital storytelling doesn’t need to be boring.

Baratunde discusses his regular use of ‘irrelevant and imadertia’ in casual conversation…a phrase that was non-existent…thanks, mom! But he also discusses the professional moves his mom made in order to leave her children in a good place when she passed. She was always ready for ‘the gram’, in reference to a photo of his mother as an activist. In discussing the learning materials he experienced as a child, he references This is Apartheid…just some light reading. Clearly his mother was a very influential woman in his life and his learning journey.

23 and Me told him he was less Neanderthal than his sister, and this is an incredibly power argument he now holds against his sister, but she was quick to point out that he was way whiter than him…the author of How to Be Black…which I don’t believe is referenced in the book…because How to Be 81.6% Black was definitely a less catchy title.

  • Within the book, he wanted some scientific validity, so he had 3 black women, 3 black men, and 1 white Canadian male as a control.

He explains how it was odd for him to create an analog product. He explains the process of trying to insert some digital into the analog, optimizing for social and online distribution. He chose an interactive process for writing the book, which recorded his writing and editing process. This software allowed for interactive chat, which he muted (to avoid spelling corrections and overall distractions), but when he was finished writing the book, he reviewed all of the chat logs and found it interesting to read through other people’s stories and reflect…including some folks confused about their own race and heritage, such as one gentleman concerned about his relationship. She was Chinese…he was 1/2 Jamaican and 1/2 Regular Black, so their kids would likely be Dominican…or something. Of course!

All stories usually begin before you think it begins, so Baratunde says we should all rewind. Our stories usually are part of a previous story.

The topic of toasters came up, and he compares this to the epitome of wealth…we purchase a single-purpose appliance, designed to make bread hard. In purchasing a toaster, he went to the Amazon, and purchasing journey yielded a 1* review with a great story of Scott, a man who just wanted a toaster to make GOOD TOAST. Scott was so upset that he wrote this review…where he asks very philosophical questions, like “why 3 times?”. This is a guy who has had so many toasters, he could be a Toast Scientist.

What a story! Whenever you’re feeling down, just go to Amazon and read some reviews. Here are a couple of my favourites:

  • The Mountain Adult Unisex T-Shirt – Three Wolf Moon Classic

After the Amazon review story, he discusses the process of creating critical stories, and provides the examples of working on The Daily Show. Critical stories that needed to be produced daily. He discusses the 2016 presidential debates and the process for attempting to live tweet and produce these debates. It’s a process. A very well-orchestrated process…that yielded hilarious (and accurate) results:

The big thing that Thurston wants us to take away from this session is: In the future, we’re all Dominican…or something!

Leave a Comment Filed Under: Instructional Design Tagged: Conferences

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Meet Ashley

Ashley ChiassonI’m a Instructional Designer with over 15 years of professional experience, and have developed e-learning solutions for clients within the Defence, Post-Secondary Education, Health, and Sales sectors. For more about me, click here!

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