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ashley chiasson, m. ed

Ashley Chiasson, M.Ed

Instructional Designer & Consultant

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Terminology Tuesday: Digital Literacy

January 26, 2016

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When I was working through my undergraduate degree, majoring in Linguistics, I was always fascinated my the broad concept of literacy, particularly I lived in an industrialized country that still had high instances of illiteracy. As technology becomes more prevalent in our society, the issue of digital literacy is of equal interest to me.

Digital Literacy

Digital literacy involves having the general knowledge/skills/behaviours to use digital technology such as computers, smartphones, and tablets that are (in most circumstances) connected to the Internet. For even the most novice of digital literates, one should be able to troubleshoot digital technology issues, even if that troubleshooting involves a simple google or youtube consultation.

In the Learning and Development (L&D) community, digital literacy should be a priority. With an aging workforce, our training really does need to cater to the younger demographic. However, we need to ensure equal access for those in the workforce who are not considered ‘digital natives’. The younger generation is accustomed to using and troubleshooting technology; some of these individuals may not even remember dial-up internet or corded telephones, but they are most often than not extremely literate when it comes to using digital technologies.

This is why, in developing e-learning, content should be geared toward the digital literate, but should also consider elements that are important to those not so literate, such as navigation help, interface explanation, etc.

When I think of digital literacy (which I often take for granted), I think of my parents. My mom who is fairly literate in the technology world, but keeps a bag of computer cables ‘just in case’ (most of which have become obsolete and will never be needed), and my dad who has maybe done an internet search 10 times in his entire life.

In taking for granted my own digital literacy, I’ve noticed that my mom can now outperform me when it comes to getting around on her Android tablet, and my dad is keeping me updated on all of the latest media streaming services and how to use them. In considering this, I realized just how important it is to be continually learning, as even though I work in a technology-driven industry, my skills and knowledge can become just as outdated just as quickly as technology.

I suppose my point is this: digital literacy might be taken for granted, especially in the world of L&D professionals, who are entrenched in creating cutting edge training programs. As professionals, we need to ensure we’re being just as inclusive to those non-digital natives as we would be for programs requiring 508 compliance. Just because it seems logical to us, it might not be as straight-forward to our learners.

1 Comment Filed Under: Instructional Design Tagged: Terminology Tuesday

3 Tips for Tax Time

January 24, 2016

This is my third full year in business, and my second year filing taxes for my small business. I’ve learned a few things since last year, and I thought I’d share some of that with you! This year has been a breeze doing my taxes, and hopefully these simple tips can help you hate tax season just a little bit less.

1. Allot Administrative Time

This sounds incredibly boring, but I promise – you will save time in the long run. If you allot a certain number of hours per week or per month to completing administrative tasks, you will have a much smaller headache come tax time when you’re trying to track down invoices, calculate sales tax, itemize expenses, etc.

I try to give myself 3 hours per month to tackle anything and everything administrative. Most times I need fewer than 3 hours, so overshooting the allotment makes me feel better about myself when I finish in less time.

2. Maintain a Spreadsheet

Some folks I know use bookkeeping Xero Services software to track all of their expenses and income; I have gone back to the stone age a bit and maintain an excel spreadsheet. This spreadsheet has been pre-programmed with calculations to account for sales tax (a necessary evil here in Canada), and it pulls information from my various income and expense books into one main book that balances all of it out. It’s glorious!

My spreadsheet goes hand-in-hand with point #1; when I work through my administrative tasks, I populate this spreadsheet as I go. Doing this throughout the year saves a TON of time in the long run. Instead of spending days labouring over my tax forms, I simply pull data from my spreadsheet and toss it into the tax software.

3. Invest in Software

I know I just mentioned going back to the stone age with my spreadsheet, but hey! Excel is software, right? It might not be bookkeeping software, but it does the trick.

When it comes to investing in software, I am specifically talking about tax software. I use H&R Block’s tax software because 1) I don’t have time to manually calculate all of my taxes, 2) it’s free up to so many returns, 3) my refund comes expediently, and 4) they have built in information related to my provincial tax requirements and rebates. Last year I used their software and it was easy peasy!

1 Comment Filed Under: Freelance Tagged: Freelance Advice

Terminology Tuesday: Design Thinking

January 19, 2016

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Continuing on with theories related to thinking, I’ve seen several articles in recent weeks discussing Design Thinking, so I figured it would be a timely term to discuss.

Design Thinking

The concept of design thinking came to be as a method for solution-based thinking. This idea ties in with last week’s discussion of convergent and divergent thinking (considering one, solitary, correct solution, and considering many solutions), as design thinking begins with divergent thinking to identify many potential solutions and ends with convergent thinking to identify one of the many potential solutions that will be employed as THE solution.

The process of design thinking includes several phases (define, research, ideate, prototype, choose, implement, and learn), which in education can be easily compared to Instructional Design models, such as ADDIE. Define/Research = Analysis, Ideate = Design, Prototype = Develop, Choose/Implement = Implement, and Learn = Evaluate. Very familiar, no?

If you’ve participated in workshops or interactive conference sessions, you’ve likely witnessed design thinking first hand. Last year, I was involved in a workshop-style presentation of research findings. In this presentation, participants were prompted to provide some guided feedback at several junctures. At the end of the presentation, it was then revealed that the researchers were conducting data collection throughout the workshop, and our feedback would be used within their research. Genius! Design thinking in action!

Design thinking isn’t a new concept, and it isn’t always employable within our organizations and/or institutions, but it is a great method for eliciting creativity to solve broader problems.

Interested in reading more? 

‘Design thinking’ is changing the way we approach problems big and small by T. Johnson

Design Thinking and How it Will Change Management Education: An Interview and Discussion by D. Dunne and R. Martin

1 Comment Filed Under: Instructional Design Tagged: Terminology Tuesday

Terminology Tuesday: Convergent vs. Divergent Thinking

January 13, 2016

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When we come decisions, we most often employ a process for making those decisions. We may weigh the pros and cons, we may jump immediately to a ‘correct’ solution, or we may choose the wrong solution and have to go back to the drawing board. However you make decisions, there’s more going on inside your brain than you might realize.

Convergent Thinking

Convergent thinking is a process where you tend to choose the ‘correct’ response, given very little mental output. Think of multiple choice exams as an example (now, I know this isn’t the case for all multiple choice exams, but how many times have you ever guessed a response?).

With this method of making decisions, the individual is often focused on patterns, responding in a way that is most probable based on previous experiences. It is a method that tends to be entrenched in logic and familiarity and is often the quickest route to making a decisions.

Divergent Thinking

Divergent thinking is a decision making process that emphasizes the consideration of many ‘correct’ or potentially correct solutions to a problem, which tends to require increased mental output. This method may not be as fast as convergent thinking, but it tends to generate many options and is often viewed as spontaneous, emphasizing principles of free association, brainstorming, and critical-thinking.

Using this method, individuals provide an initial spew of ideas, and then use logic to critical connect various concepts related to the problem in an effort to reach the most appropriate solution.

Leave a Comment Filed Under: Instructional Design Tagged: Terminology Tuesday

E-Learning Challenge #110 – Awaken Your E-Learning Force

January 5, 2016

Last year I completed many more e-learning heroes challenges than I thought I had, and I’m surprising myself early in 2016 by completing my first challenge of the year!

The Concept

This challenge was to ‘awaken’ our e-learning force by creating a Star Wars themed interaction…this was a tall order for me because I had never seen an entire Star Wars movie. I know. I know.

The Method

When thinking about this challenge, I knew I wanted to do something with the iconic intro crawl, and I knew I wanted to build the interaction in Storyline, which was limited in terms of being able to adjust the perspective of my text.

So, here’s what I did instead:

  • Went into PhotoShop and created a transparent canvas the width of my Storyline design, and double the height;
  • Then, I added a text box around the entire canvas, chose a Star-Warsy font, changed the font colour to a shade of yellow, and wrote out my crawl;
  • Once I was finished writing the crawl, I right-clicked the text layer, and selected Rasterize Type;
  • Then, I chose Transform > Perspective from the Edit menu, and adjusted the top of the text box to become a smaller width with the bottom of the text box remaining the same;
  • I added a drop shadow and saved the image.

Then…

  • I went back to my Storyline file where I had applied a background fill of a Star-Warsy looking pattern;
  • Then, I added a scroll panel to the entire width (and majority of height) of my project, with the scroll bar extending past the slide so you couldn’t see it;
  • Next, I added the image I had created in PhotoShop and applied a line motion path, changing the direction to up, changing the easing to none, and I dragged the end point of the motion path to the desired location;
  • I added some Star Wars theme music (attribution under the Resources link), and moved on to the next slide, and set a trigger to jump to the next slide when the motion path animation completed;
  • The next slide was a simple click and reveal interaction that employed buttons to trigger layers.

Result

Screen Shot 2016-01-05 at 10.53.44 AM

To view the full interaction, Click Here.

1 Comment Filed Under: Instructional Design Tagged: E-Learning Challenge

2015 Recap and 2016 Goals

January 3, 2016

2015 was a great year! Challenging at times, but still pretty solid. I learned a lot this year, worked with a ton of amazing clients, and I look forward to seeing where 2016 takes me!

2015 RECAP:

Let’s see how I did with my 2015 personal goals:

With that being said, my goals for 2015 are mostly personal goals:

  • Begin therapy to conquer my social anxiety (or at least learn how to cope with it);
  • Maintain a consistent exercise schedule and run a half marathon in May (and possibly another in September);
  • Take positive steps toward becoming the best version of myself I can be;
  • Spend more time with my husband and our family; and
  • Travel to Europe with my husband, taking a proper vacation.

As for business goals:

  • Complete both books and have them published;
  • Present and KILL IT at Learning Solutions 2015;
  • Continue networking with colleagues I respect;
  • Continue working with clients I respect;
  • Conduct various workshops at the university and encourage growth within our distance offerings;
  • Overhaul my portfolio;
  • Participate more actively in the ELH Challenges;
  • Continue blogging regularly; and
  • Begin authoring my third book.

Overall, I feel like I did pretty good with my 2015 goals – I also completed the Online Learning Consortium’s Teaching Certificate, 19 E-Learning Heroes Challenge entries and wrote 38 Terminology Tuesday posts. However, there’s still lots of work left to do in 2016.

2016 GOALS

Personal goals:

  • Slow down and take more time to enjoy the present;
  • Maintain a consistent exercise schedule;
  • Rehabilitate my jaw;
  • Spend more time with my husband and our family; and
  • Travel to Colorado and Iceland with my husband.

Business goals:

  • Slow down, take on fewer clients (than in 2015), and work on fostering long-term working relationships;
  • Continuing networking with colleagues I respect;
  • Speak at 1-2 e-learning events;
  • Publish my 2nd book;
  • Conduct more workshops and speaking engagements at the university, continuing to promote online learning;
  • Learn a new skill;
  • Participate regularly in the Articulate E-Learning Heroes Challenges; and
  • Blog regularly.

4 Comments Filed Under: Currently, Personal, Small Business

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Meet Ashley

Ashley ChiassonI’m a Instructional Designer with over 15 years of professional experience, and have developed e-learning solutions for clients within the Defence, Post-Secondary Education, Health, and Sales sectors. For more about me, click here!

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