Ashley Chiasson, M.Ed

Instructional Designer & Consultant

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E-Learning Advice: How to Get Started

There are a lot of questions I get about Instructional Design, E-Learning, Development – they’re all over the place, but the questions I get the most are:

  1. How do I get started (in Instructional Design or E-Learning)?
  2. How do I find work?

So I thought I would take some time to discuss each of these questions, starting with “How do I get started?”

There are a lot of ways of answering this question, and I’ve written about my origin story before. However, I’ll give you the short version of my story here:

I didn’t know Instructional Design was a profession, and I studied Psychology and Linguistics in school, hoping to become a Speech-Language Pathologist. A friend I knew worked as an Instructional Designer, referred me to apply at the company for which she worked, and I fell in love with the role. My start was an unconventional start.

Some folks fall into Instructional Design with backgrounds in Human Resources or Training Coordination, some Instructional Designers are former teachers, or have teaching backgrounds, and some take a more direct approach (and those methods certainly don’t encompass all means of becoming an Instructional Designer).

First Things First – Research

Are you even interested in Instructional Design or E-Learning? My first piece of advice is to do your research. There are a ton of places to do this research, but my top two would be:

  1. Talking to someone who is already working within the role, and asking them questions about their day-to-day.
  2. The Instructional Design subreddit – there are tons of helpful nuggets in there.

Other places you might want to look:

Education (Paid)

I would say that the most direct approach would to complete higher education degrees or diplomas within the field of Instructional Design, E-Learning, or Education. While I don’t believe this education is 100% necessary to become an Instructional Designer, it certainly helps. Some great programs are offered through OLC and ATD, and there are many options available at universities and colleges. I did eventually obtain my Masters of Education (Post-Secondary Studies), and it has helped me acquire Instructional Designer roles in higher education. However, for corporate/private sector, I don’t believe such credentials will make or break your chances.

There are also some great MOOCs available that let you get a feel for the principles behind Instructional Design/E-Learning Development:

Education (Free or Low-Cost)

Lynda has a great Become an Instructional Designer learning path, and there are so many great Instructional Design/Education books available:

Screencast: Adding Closed Captions to Video in Articulate Storyline

In this screencast, I’m showing you how to add closed captions to a video in Articulate Storyline 3 or 360. I recorded a screencast similar to this way back when Articulate first added the closed caption function, which was a lot more difficult to use. In that screencast I seemed very enthusiastic, but I think that was just because up until this point, Storyline users didn’t have a built-in closed caption function, so it was better than nothing.

Now, Storyline 3/360 has a built-in closed caption editor, and while the closed captions don’t write themselves, the editor makes it very easy to add closed captions to your video or audio files.

Check out the screencast below!

My Memory Sucks! – How a Softball Injury Has Affected Me

I’ve debated posting about this for a long time, but figured that even if it helps one other person feel less alone, I’ll be satisfied. I’ve had discussions at conferences with individuals whose children are currently experiencing what I am, frustrated as they enter college with a ‘new brain’, I’ve spoken to individuals whose spouses are experiencing similar issues, who have become depressed, and I’ve experienced the judgement of others in social situations – something that for someone with social anxiety (me!) is very discouraging.

I play recreational softball every year, and I love playing softball! Growing up I never participated in organized sports (my parents watched me play a sport for the first time at 27 years old), but when my husband invited me to join his company’s softball team, I fell in love. I’ve played for the past 9 years and have improved significantly – before that point, I hadn’t even put on a ball glove.

2.5 years ago, we were playing a game on a very sunny day. The position I play is rover, which is between the infield and the outfield. The batter hit a pop up and I got under it, but I lost the ball in the sun. It came down and hit me full force in the cheek. I didn’t fall down, I didn’t lose consciousness, but I definitely had been injured.

The next day I went to the ER where I had a CT scan to determine whether I had broken any bones – I had not. I did have a concussion though and my jaw was really messed up. My face would swell up and bruise with even the smallest amount of chewing, talking, laughing, or yawning. Over the next 1.5 years, I:

  • Maxed out all of my dental coverage with appliances to fix my bite and realign my jaw
  • Maxed out all of my physiotherapy coverage, where my physiotherapist did manual TMJ manipulations 2-3 times per week
  • Maxed out all of my massage coverage, where my massage therapist did more TMJ massage and worked very hard on all of the neck/shoulder/back muscles that pull on the jaw
  • Was on a liquid diet (juices and soups) and was unable to eat meat because I couldn’t break it down with my teeth
  • Had surgery to manually manipulate my jaw and jaw muscles back into the places where they belonged

When I first started physiotherapy, I could open my mouth 7mm. You’re supposed to be able to open it 32-40mm. After surgery, I was able to open my mouth considerably wider, but we spent another 6 months at physiotherapy getting me to 35mm.

All of these physical issues were tolerable. I could deal with the broken teeth and not being able to repair them until I could open my mouth wide enough, I could deal with eating liquids and mushy foods, I could deal with all of the appointments – all of this was annoying, but it was fine. Physically, everything is 100% resolved now. The thing I have had a harder time with has been accepting my new brain and how crumby my memory now is.

I always had a creepy-good memory. I could remember phone numbers for people I only called once, and as a student, I could highlight something and have it committed to memory. As a presenter at conferences, I could do a few run throughs of my presentation and have no problem delivering it unassisted.

Now, this is not the case. My short-term memory is absolute crap (sometimes I can’t remember something said to me a few minutes previous – super frustrating during meetings), and my ability to practice a presentation and deliver it unassisted is no longer a thing I’m capable (right now) of doing. Within my position at a local college, I occasionally deliver training sessions or workshops, and my memory is an important tool, so it is quite frustrating to not have the same capability that I once did.

Additionally, I have deferred my accepted position within a Doctorate of Education program twice because I’m not confident in my ability to successful write 100+ page papers the way I once could, because now I lose my train of thought often and can’t remember things written pages previous as I once could.

As a presenter, this frustrates me because:

  • At times, I seem flakey and scatterbrained
  • I struggle to ensure that I’m getting ALL of the information to my audience (they paid to be there – it’s important!)
  • I now must script out all of my content, and when I go off-script, I lose my train of thought

Now, when I present, I use Evernote to draft out all of my talking points, and I present with my iPad to ensure that I get all of the information to my audience that I want them to have. I create a lot of reference videos ahead of presentations so I can share these after the presentation, and I now use a whiteboard or flipboard to log things to come back to or to refresh my train of thought at the point when I lose it – this helps prompt me later on and has helped me remember where I had originally been going with my discussion before I lost my train of thought.

This year I plan to consult with a professional who specializes in concussion management, because these individuals specialize in strategies to improve clients’ memory and cognition, so I’m confident that I’ll be able to learn how to work more effectively with my ‘new brain’, but until then, I will continue to present confidently, and I will definitely continue to play softball (with a helmet). Despite all of this, I consider myself incredibly lucky that I didn’t end up with larger scale injuries.

I hope this post helps someone; if you have any questions, please don’t hesitate to reach out!!